Specialist Solutions Architect, Billing

About the role

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Billing Solutions Architects (SA) team specializes in solving complex customer problems and collaborating with sales teams to create custom solutions and provide strategic guidance to merchants.

Responsibilities

• Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Participate in marketing events, including executive briefings, conferences, and trade shows.

Requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices.
• 5+ years of current experience in the payments, fintech, or closely related industry.
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems.
• Extensive experience with subscription, billing, and payment solutions.
• Solid understanding of financial infrastructure industry trends and emerging technologies.
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Executive presence and strong relationship-building skills.
• Passion for customer success and dedication to championing the customer voice.
• Willingness to travel up to 30% of the time.

Qualifications

• Passionate about people, ideas, and embracing the unknown.
• See setbacks as chances to learn and grow.
• Believe in the power of focused effort to drive progress.

Skills

• Technical expertise in API integrations, SaaS platforms, and enterprise architectures.
• Strong problem-solving and analytical skills.
• Ability to communicate complex technical concepts effectively.
• Experience with customer relationship management tools.
• Knowledge of financial infrastructure industry trends and emerging technologies.

Benefits

• Hybrid work model with options to work from an office or remotely.
• Competitive compensation package including base salary, sales commissions, and bonuses.
• Health, dental, and vision insurance.
• Equity and additional benefits such as wellness stipends.

Pay and Benefits

• The annual US base salary range for this role is $184,900 - $277,300.
• This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.