Specialist, Regulatory Compliance

About the role

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

This position is a member of the Regulatory Compliance & Internal Evaluations team within the Safety Division. The role will manage formal correspondence for Operations between American Airlines and regulatory agencies, as well as lead company root cause investigations of global issues—primarily from the Federal Aviation Administration (FAA)—to ensure issues are mitigated and in accordance with the Code of Federal Regulations (CFRs).

Responsibilities

• Lead root cause compliance investigations of global, systemic issues and help business units determine appropriate corrective actions and identify system‑contributing factors of compliance escapes.
• Leverage data to identify and assess areas of operational inefficiency within existing business units to validate compliance findings, seek operational improvements, and ensure monitoring for success.
• Effectively communicate both verbally and in writing with all levels within the organization.
• Ensure FAA correspondence meets established standards.
• Track the completion of corrective actions for regulatory correspondence.
• Liaise with the FAA or other regulatory agencies to manage correspondence.
• Provide subject‑matter expertise on regulatory issues for internal departments.
• Directly interface with the FAA and other regulators involving correspondence and regulatory matters.
• Manage correspondence in ETQ for tracking and trending purposes.
• Participate in various working groups, Data Analysis Groups (DAG), and Operational Standards Board (OSB) meetings.
• Provide support to AA Legal when necessary.

Management may modify the job or require other tasks to be performed whenever appropriate, observing any legal or collective‑bargaining obligations.

Qualifications

• Undergraduate degree in a related field or equivalent experience and/or training.
• Equivalent experience and/or training in just‑culture principles, root‑cause investigations and Safety Management System (SMS).
• Broad airline operational and/or airworthiness experience/knowledge.
• Extensive knowledge of Federal Aviation Administration (FAA) regulations.
• Advanced degree preferred in a related field or equivalent experience/training.
• Strong attention to detail with ability to make connections across functional areas and understand dependencies and implications.
• Strong leadership and organizational skills with the ability to multi‑task, work independently, complete projects on time, perform under pressure and respond to changing priorities.

Skills

• Ability to work in a team environment.
• Must work well with deadlines.
• Excellent analytical skills, with the ability to prepare reports based on data analysis.
• Ability to interact with various levels of management and regulatory agencies.
• Effective organization and planning skills.
• Excellent interpersonal and written communication skills.
• Proficient with Microsoft Office software (Outlook, Word, PowerPoint, and Excel).

Benefits

• Travel perks: access to 365 destinations on more than 6,800 daily flights for you, family and friends.
• Health benefits: health, dental, prescription, and vision coverage from day one, plus virtual doctor visits and flexible spending accounts.
• Wellness programs offering tools, resources and support to help you be your best self.
• 401(k) program available upon hire, with employer contributions after one year (depending on workgroup).
• Additional benefits include an Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.
• Inclusive culture with 20+ Team Member Business Resource Groups fostering diversity, connection and professional growth.