Specialist Record Review

Responsibilities

• Reviews records and/or reports to ensure compliance with SOPs and within regulatory guidelines before lot release (release of blood components for labeling).
• Reviews daily, weekly, and monthly quality control and maintenance records of equipment, supply, and storage for the applicable collection date before lot release.
• Initiates the appropriate deviation reporting forms and communicates with the appropriate management of unacceptable conditions for lot release.
• Organizes and correlates in an established manner all paperwork associated in the record review process for record retention purposes.
• Responsible for independent and/or collaborative decision making regarding critical steps in donor qualification, determining viability of product, and product release.
• Serves as the internal and external point-of-contact for complex questions/concerns related to Record Review/Lot Release.
• Contacts donors via phone, letter, or email to verify donation information.
• Participates in meetings and communicates effectively to foster a team environment.
• Affords assistance in the development and achievement of departmental goals and objectives in support of the vision and mission of Versiti.
• Affords assistance in the implementation of federal requirements, blood center directives, and SOPs.
• Sets forth to participate in process improvement projects.
• Completes projects/tasks according to established project plans.
• Complies with all policies and standards.

Qualifications

• Education: High School Diploma or equivalent required. In lieu of academic degree, equivalent combination of education and/or commensurate experience (2+ years) in healthcare or blood banking required.
• Experience: 1-3 years Minimum 1-year health care, laboratory, or blood banking experience required. 1-3 years Minimum 1-year donor qualification or record review experience preferred.
• Knowledge, Skills And Abilities: Demonstrate service excellence skills with ability to use tact and care in all situations according to people’s individual differences. Ability to apply judgment to detailed but very structured written or oral instructions. Able to organize work to provide productive work flow. Be able and available to work a flexible schedule as required based on volume, timing of blood collections and other departmental variables. Ability to write complex reports and correspondences. Ability to speak effectively with donors, volunteers and employees of the organization utilizing instructive or persuasive skills. Ability to work independently with minimum supervision, multi-task, and work with confidential information. Demonstrated knowledge of current Good Manufacturing Practices, Food and Drug Administration (FDA) regulations, and AABB standards related to blood center operations and collection requirements. Possess the following: * Professional demeanor * Projection of appropriate professional image * Analytical skills * High level of organizational and detail-oriented skills * Excellent communication and customer service skills.