Specialist, Project Execution

Preferred location is Dallas, TX; other locations considered include New York, New Jersey, Boston, or Nashville.

About the role

The Project Manager leads project planning, stakeholder communications, implementation coordination, and continuous process improvement initiatives while delivering a world-class customer experience throughout the onboarding journey. This individual works closely with Sales, Connected Service Hub (CSH), Service Delivery Managers (SDMs), branch operations, field service teams, EcoExperts, and customers to ensure the successful deployment and adoption of Schneider Electric Digital Service, including Building Advisor, Cloud Backup, and other connected digital solutions.

The Digital Service Project Manager is responsible for the end-to-end execution, coordination, and successful delivery of Building Advisor (BA) implementations and related digital service offerings. This role serves as the primary point of contact for all onboarding activities, ensuring projects are delivered on time, within budget, and in line with customer expectations and contractual requirements.

Responsibilities

• Own the complete onboarding and setup process for new Digital Service Offers from order receipt through service activation.
• Develop and maintain project schedules, milestones, and implementation plans.
• Manage project timelines and ensure achievement of implementation targets.
• Coordinate all onboarding activities across internal and external stakeholders.
• Ensure project scope aligns with contractual commitments and customer expectations.
• Monitor project progress and proactively address risks, delays, and dependencies.
• Drive standardization and continuous improvement of onboarding processes.
• Lead initiatives focused on reducing setup cycle times and improving operational efficiency.
• Ensure all onboarding deliverables meet quality standards and service readiness requirements.

Qualifications

• College degree in Business, Engineering, Project Management, Construction Management, Information Technology, or related field or relevant work experience.
• 3-5+ years of project management, operations, service delivery, or customer success experience.
• Experience managing cross-functional projects and stakeholders.
• Knowledge of building automation systems (BAS), Building Advisor, digital Service, SaaS platforms, or connected building technologies preferred.
• Strong organizational, communication, and problem-solving skills.
• Experience with project management tools and scheduling software.
• Proficiency with Microsoft 365 applications and collaboration platforms.
• PMP, CAPM, or equivalent project management certification preferred.

Pay

For this U.S.-based position, the expected pay range is USD 101,600 - USD 152,400 per year. This range includes base pay and short-term incentives. Individual pay is determined by performance, knowledge, job-related skills, experience, and relevant education or training.

Benefits

• Care for Yourself and Your Family: Medical (with member reward points), dental, vision, basic life insurance, Benefit Bucks, flexible work arrangements, paid family leave, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future: Competitive pay, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career: Performance discussions, global opportunities, Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace: Inclusive workplace, collaboration, recognition, and sharing your voice.
• Support Your Community: Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.