Specialist Poison Information V

About the role

Rutgers Biomedical and Health Sciences (RBHS) is Rutgers University’s academic health center, integrating education, clinical care, and research to improve human health. The Special Poison Information V position is located in the Department of New Jersey Poison Information and Education System/Preventive Medicine and Community Health within the New Jersey Medical School (NJMS). The role involves telephone management of exposed patients, providing consultation on care, triaging, and delivering drug and poison information, as well as handling calls on the New Jersey State AIDS/STD Hotline.

Responsibilities

• Responds to telephone calls regarding appropriate care and treatment for acute poisoning and toxic exposures.
• Demonstrates understanding of principals of toxicology when suggesting patient management or providing poison information.
• Acquires skills to operate the telephone system, microcomputers and their peripherals and the backup systems.
• Obtains a complete history specific to each call.
• Properly assesses the severity of calls to the poison center and properly decides on follow up.
• Listens well and allows caller to define the problem to efficiently manage and coordinate care.
• Provides consultation on care, triaging, and drug and poison information for exposed patients.
• Responds to calls on the New Jersey State AIDS/STD Hotline, providing information, resources and referrals.
• Demonstrates knowledge and skills to provide care appropriate to the age of patients served on assigned shift.
• Applies principles of growth and development across the life span to assess patient data and identify requirements relative to age, specific needs, and departmental policies.

Requirements

• Bachelor’s Degree in a health science discipline.
• Must be a Nurse, Pharmacist, or Physician.
• Successful completion of all orientation programs.
• Related experience and/or education may be substituted for the requirements on a year‑for‑year basis.
• Ability to rotate all shifts (day, evening, overnight, weekends, holidays); shifts may be up to 12.5 hours.
• Detailed knowledge of pharmaceuticals and toxicological principles.
• Demonstrated knowledge of HIV/AIDS/STD symptoms, treatments, and testing.
• Excellent oral, written, and keyboard skills; technological know‑how to operate computers and telephone systems.
• Ability to work in a call‑center environment requiring sitting or standing for several hours at a time while using a computer and phone.

Qualifications

Preferred qualifications include some clinical experience (not required) and experience in Pediatrics, Emergency Medicine, or Critical Care.

Skills

Knowledge of toxicology, pharmaceuticals, HIV/AIDS/STD, and growth and development principles; strong communication and computer/telephone operation skills.

Benefits

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Pay

Minimum salary: $77,661.00; midpoint: $93,390.00; maximum: $111,027.00 (Grade 27S, FLSA Exempt).

Schedule

Full‑time position; standard hours 37.5 per week; fully on‑site work arrangement.