Specialist, Payroll

This role is with a major airline partnering with Inclusively, a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans.

Responsibilities

• Process payroll accurately and on time for regular employees, retirees, flight attendants, pilots, expatriates, disability-related payroll cases, and global mobility-related payments.
• Review payroll inputs and outputs to identify discrepancies, validate data, and resolve issues before payroll completion.
• Maintain and update payroll records, including banking data updates and other employee payroll changes.
• Process Pilot and disability-related payroll transactions in alignment with established procedures, timelines, and requirements.
• Process garnishments in accordance with applicable requirements, deadlines, and established procedures.
• Support tax-related payroll activities, including review, validation, issue resolution, and compliance-related processing.
• Research and resolve payroll issues related to pay, deductions, taxes, garnishments, direct deposit, disability cases, and employee data.
• Partner with HR, Benefits, Tax, Finance, and other internal stakeholders to gather information and resolve payroll questions or issues.
• Ensure payroll activities are completed in alignment with company policy, internal controls, and applicable regulatory requirements.
• Support payroll reconciliations, audits, reporting, and year-end activities to maintain accuracy and audit readiness.
• Monitor recurring issues and process gaps and contribute to continuous improvement efforts that strengthen payroll quality and efficiency.
• Communicate clearly and professionally with employees, managers, and business partners regarding payroll questions and issue resolution.
• Maintain payroll guidelines by writing and updating policies and procedures.
• Stay knowledgeable of all current and new/upcoming changes in legislation/guidelines; proactively advise leaders of changes and provide recommended action.

Requirements

• 3+ years’ experience in payroll processing, payroll operations, or a related function.
• Knowledge of payroll processes, controls, and issue resolution practices.
• Strong attention to detail and commitment to accuracy.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage sensitive and confidential information appropriately.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• At least 18 years of age and has authorization to work in the United States.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data.
• Results-oriented with the ability to meet or exceed aggressive deadlines while maintaining attention to detail and high-quality results.
• Proven ability to work in a diverse team responsible for the management of daily HR operations including payroll functions for Flight Operations.

Preferred Qualifications

• Bachelor's degree or equivalent.
• SAP payroll experience or work with another ERP payroll software.