Specialist Loss Prevention

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Responsibilities

• Mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
• Act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft.
• Assist in monitoring store compliance with policies related to safety, operational controls, and Merchandise Expose Standards (MES) execution.
• Assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.
• Monitor customer and teammate traffic in the store for potential theft activity while following Company standards of dress code and addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
• Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
• Follow-up with local authorities for after-the-fact external case resolution and prosecution.
• Create an inclusive in-store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Walk sales floor, stockrooms, and office areas during the duration of shift (100% ability required).
• De-escalate incidents involving confrontation by athletes exhibiting concerning behavior.
• Support, promote, and actively demonstrate company values related to customer engagement.
• Provide ad hoc support for the general needs of the business as necessary.
• Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
• Assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
• Conduct MES sweeps, fitting room checks, and safety standards when athlete traffic is slow.
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
• Maintain confidentiality of all Company information.

Qualifications

• 1-3 years of prior LP or educational experience in Loss Prevention preferred.

Skills

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

Virtual Requirements

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Pay

Targeted pay range: $18.00 - $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.