Specialist Loss Prevention

About the role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. As a Specialist – Loss Prevention, you will protect assets, support teammates, and ensure policies are followed to maintain a trusted shopping experience for athletes. Join a team that values accountability, integrity, and teamwork.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience, providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
• Assists with onboarding and training of new and existing team members (as a subject matter expert of their area of the store), focusing on best practices, exceptional selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Creates a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as to laws/guidelines of external governing entities.
• Supports a safe and secure store environment by executing loss prevention strategies and upholding operational standards.

Requirements

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail or customer-facing experience preferred

Virtual Requirements

To protect the integrity and security of our hiring process, we ask that candidates adhere to the following:

• Cameras must be on during all virtual interviews.
• AI tools (like ChatGPT or others) are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.