Specialist Lead, Risk and Compliance Services

About the role

The Deloitte US Ethics Office is seeking a Specialist Lead to support key operations and initiatives advancing the firm's Ethical Leadership priorities.

Responsibilities

• Support and lead the Deloitte U.S. Firms' Integrity Helpline case management process, including intake, tracking, documentation, and closure of ethics concerns and inquiries.
• Lead ethics due diligence activities and coordinate with cross-functional teams within Risk & Brand Protection to support timely issue resolution and program execution.
• Manage Helpline operations, including vendor coordination, contract administration, invoice processing, payment support, system administration, and user access provisioning.
• Develop dashboards, metrics, reports, and presentations for board and leadership audiences using compliance, Helpline, and ethics program data.
• Lead projects and strategic initiatives for the Ethics Office, including record retention compliance, audit readiness support, learning content development, and cross-functional program implementation.

Requirements

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

Qualifications

• 5+ years of experience in ethics, compliance, risk management, or case management within a large, complex organization
• Bachelor's degree
• Experience developing dashboards and reports using Microsoft Excel, Tableau, Microsoft Teams, and Microsoft PowerPoint
• Experience using artificial intelligence tools for reporting, analysis, or presentation development
• Experience supporting an ethics helpline, hotline, or case management process
• Experience preparing reports and presentations for executive leadership or board audiences
• Experience administering case management systems, including user access provisioning
• Experience supporting record retention, audit readiness, or regulatory inquiry response processes

Pay

The wage range for this role is $80,400 to $148,000.

Schedule

On average, limited travel may be required based on the work you do and the clients and industries/sectors you serve.