Specialist III, Secured Bankruptcy

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day.

About the role

This position reports to the Remarketing Supervisor of Secured Bankruptcy. The Specialist III will be responsible for the administration of a portfolio of loans secured by automobiles or other secured collateral.

Responsibilities

• Oversee administration of specified portfolio(s) of loans secured by automobiles.
• Assist Manager with updates to process documentation.
• Prepare and file proofs of claim and transfers of claim in bankruptcy cases as necessary and in a timely manner.
• Ensure that all payment and contract information is entered correctly in ILS for each account.
• Process correspondence and documents concerning account information, bankruptcy updates, and collateral.
• Handle inbound and outbound phone calls with attorneys, bankruptcy trustees, and consumers (when appropriate).
• Access chapter 13 trustee websites to confirm payments and trustee claim information.
• Monitor accounts for payments in accordance with the bankruptcy plans. Contact trustee, debtor’s attorney, or consumer (when appropriate) to facilitate timely pre-petition and post-petition payments.
• Research accounts using Phin Solutions, PACER, trustee sites, and internal systems.
• Ensure proper treatment of company-owned accounts in the bankruptcy cases.
• Perform discharge reviews to determine any lien release requirements and accounting adjustments upon discharge.
• Analyze non-bankruptcy accounts for collateral repossession if payments are not made.
• Monitor and manage the repossession process.
• Move for relief from the automatic stay when necessary.
• Process and file Reaffirmation Agreements when necessary.
• Process plan objections if our treatment in the bankruptcy plan is not adequate.
• Follow up on accounts regularly to ensure that no deadlines are missed.
• Notate all actions taken on each account in internal systems.
• Assist on special projects as assigned by management.

Requirements

• Excellent verbal and written communication skills
• Bankruptcy and/or collection experience preferred
• Attention to detail
• Ability to multitask
• Good computer and internet skills
• Ability to work with minimal supervision

Qualifications

College degree preferred, not required.