Specialist III - Product Management

About the role

Supports the management of the product portfolio as the SME / point of contact for workflows. Acts as the technical analyst for the Product Management team.

Responsibilities

• Execute/support SLAs with internal business partners seeking product insight / direction.
• Delivers routine analysis to facilitate understanding of product performance, provide input to the competitiveness process, which includes proposing issue solutions, recommendations and the creation of cross – functional decision memos that require sign off from Product, Legal, Actuarial, Compliance, Service Care, Pharmacy and others at times.
• Sets up and supports the transition of products from development to management and helps with issue resolution for all products post implementation launch.
• Supports Product Management analysis, enrollment and pricing trends to support, lead and manage product performance and life cycle management.
• Responsible for competitor trend reporting, analysis and cross functional coordination for timely effective market response decisions.
• Supports market and segment needs.
• Develops and maintains strong business relationships, and is skilled in leading, facilitating productive team meetings.
• Identifies stakeholders, and is effective in driving collaboration and clarity around key objectives and producing appropriate communication documents.
• Develops, supports and implements effective product management policies and procedures.
• Works with cross-functional team to ensure technical, operational and sales dependencies are achieved within sales, financial and operational goals.
• Supports stakeholders on initiatives that support retention, enrollment, network and forecasting.
• Supports communication/training plans in coordination with segment corporate strategy.
• Supports vendor management as appropriate.
• Supports sales and other internal training on new products / products in the market as appropriate.

Requirements

• 3+ years related work experience in Product design/management.
• Related Bachelor’s degree or additional related equivalent work experience.
• Strong quantitative and qualitative analysis skills.
• Broad thinker with the ability to relate business trends to enterprise strategies and opportunities.
• Excellent oral and written communication skills and the ability to act in a consultative role with multi levels and areas of business.
• Understanding of Health Care industry, including Federal & State laws related to health products.
• General Physical Demands: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

Benefits

As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and a comprehensive wellness program.

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

Typical Annualized Offer/Hiring Range: $71,200 - $89,000 Annualized Salary Range: $71,200 - $115,700 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.