Specialist II, Warehouse

About the role

The Warehouse Specialist II picks and stages customer orders on the shipping dock, counts and cross‑checks staged orders for accuracy, replenishes warehouse picking locations, loads and unloads trailers, puts away products into designated storage locations, and maintains cleanliness in the warehouse and individual picking areas. The role requires proficiency in the Oracle order processing system for daily replenishments, inventory cycle counting, and issue resolution, and involves independent, proactive communication of customer service or system concerns to management. The specialist also supports receiving personnel with reimbursements, third‑party receipts, and quarantine loads, and may assist the Returns department as needed. The position includes training and mentoring newly onboarded warehouse staff and may involve additional duties assigned by management.

Responsibilities

• Pick, prepare, and palletize finished goods for shipment in a team‑oriented environment.
• Operate forklift or other material‑handling equipment; complete daily vehicle inspection reports and ensure proper vehicle charging after use.
• Perform routine preventative maintenance on equipment as required.
• Use a handheld RF scanner for picking, replenishing, and putting away items, ensuring precise data entry, product verification, and serial‑number recording.
• Receive daily task assignments from floor supervisors/coordinators.
• Load and unload trailers, verifying order accuracy.
• Provide reliability and adaptability by being available for overtime or additional hours during demand spikes or special projects.
• Rapidly shift across warehouse areas (e.g., from receiving inbound to picking outbound orders) as business needs dictate.
• Assist in training new contractors, covering warehouse procedures, safety protocols, and operational standards.
• Pick products from stock while verifying list numbers, lot numbers, counts, and other details to ensure proper processing for shipment via FedEx, LTL, or fleet trucks.
• Palletize shipments after identifying specific customers and verifying orders; attach packing lists and perform cross‑checks as needed.
• Pick, check, over‑pack, consolidate, and process parcel cases.
• Verify accuracy of received shipments, determine storage locations, and put products into available locations.
• Replenish pick locations based on daily reports and Inventory Supervisor assignments.
• Perform daily cycle‑count duties and report discrepancies to the Inventory Supervisor/Coordinator.
• Qualify to process returns in the Returns department when volumes are high.
• Utilize strong Oracle transaction knowledge for product look‑up, sub‑inventory moves, receipts, replenishments, and generating discoverer reports.
• Adhere to Good Manufacturing Practices, Food and Drug guidelines, and Drug Enforcement Laws.
• Perform general housekeeping duties and participate in team initiatives such as Safety, 5S, and Lean.

Requirements

• Education & Experience: High School diploma or GED equivalent; minimum 3 years of warehousing experience across at least two areas (e.g., receiving, inventory control, shipping, or returns); Oracle experience preferred.
• Certifications: Current forklift certification required (stand‑up forklift preferred); motorized (electric) pallet jack certification is a plus.
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook; ability to operate Oracle order processing system; basic math calculations.
• Core Competencies: Good verbal and written communication; ability to work with minimal supervision; ability to thrive in a fast‑paced environment; attention to detail; reliability and flexibility.
• Physical Requirements: Must be able to lift up to 80 lb.; must be able to work safely around heavy equipment; regularly required to talk or hear; must be at least 18 years of age.
• Travel: Typically less than 5 % travel.