Specialist II - Teller (Rockville)

Position Accountabilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Able to learn and adapt to changing digital channels

Organizational Relationship

• This position is supervised by the assigned leader of the branch

Position Qualifications

• Education & Experience: High school diploma or equivalent required, Previous cash handling experience preferred, Previous customer service experience required
• Knowledge & Skills: Excellent customer service skills, Excellent oral and written communication skills, Ability to exercise sound business judgment, Proficient computer skills, Ability to handle multiple tasks with attention to details, Flexible, able to adapt to change

Pay

• Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Schedule

• Shifts may vary for each position offering, depending on business need

Benefits

• Comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements
• Incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria