Specialist II, Library Reference (Part Time)

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

About the Role

The Reference Specialist provides frontline research and reference assistance to students, faculty, staff, and community users at SLCC Libraries. This position is primarily responsible for staffing the Markosian Library reference desk for afternoon and night shifts. The role requires using excellent customer service skills to guide users through academic library databases, the catalog, and other electronic resources to meet their research and learning needs.

Responsibilities

• Provide direct support to students, faculty, staff, and other library patrons by staffing the reference desk and online reference services during assigned shifts.
• Assist users with research inquiries, including navigating the online catalog, article databases, and reliable Internet resources.
• Guide patrons in accessing and evaluating information to strengthen information literacy and improve research practices.
• Collaborate with colleagues to identify ways to implement new services within the reference team.
• Support the library’s digital presence through the development and maintenance of web content and instructional resources.
• Deliver strong, culturally responsive customer service, providing both basic and advanced research support to a diverse college community with varied backgrounds, abilities, and experiences.

Requirements

• Bachelor's Degree (minimum).
• Master of Library Science (MLS) or equivalent degree (preferred).
• Knowledge of academic library databases, searching techniques, and information literacy frameworks.
• Prior experience providing reference or library instruction in an academic or public service environment (preferred).
• Strong customer service, communication, and interpersonal skills.
• Competency with computers and digital library tools.

About the Organization

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities.

SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

This position is subject to a successful completion of a criminal background check.