SPECIALIST, HR I

About the role

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary: The HR Specialist will assist the National Recruitment Center team with administrative tasks relating to the end-to-end recruitment process for all Compass Group hourly applicants via MyOpportunity applicant tracking system (Success Factors).

Responsibilities

• Providing coverage on the National Recruitment Center Help Desk: responding to managers’ e-mails/calls, troubleshooting and providing guidance on MyOpportunity recruiting system and process requirements, policies and procedures.
• Logging issues, coordination of problem resolution with other working groups and ensuring that appropriate communication, hand-off and follow-through occur.
• Escalation of issues and trend‑reporting.
• Maintaining and contributing to National Recruitment Center Knowledge Base.
• Creating and maintaining appropriate documentation, e.g., Manager FAQs, How‑to’s, troubleshooting instructions, etc.
• Providing assistance for general MyOpportunity administration duties in accordance with established process standards and requirements, such as: generating and distributing reports, supporting HR Generalists with background check processing follow‑ups and exceptions, etc.
• Building sustainable relationships – effectively interact and collaborate with customers, team‑members and technical teams, and provide back‑up coverage and training as required.
• Completion of other assignments and projects as required by a manager.

Qualifications

Associate’s degree in human resources, business or other relevant degree, or equivalent combination of education and experience in working as an HR / recruitment specialist or functional professional with relevant technical experience.

Skills

• Excellent organizational, communication and relationship management skills.
• Computer skills including intermediate level proficiency in MS Word, Excel and PowerPoint (knowledge of SAP/SuccessFactors is a plus).
• Ability to work in a fast‑paced environment and drive for excellence and high performance.
• Strong desire for continued learning and process improvements with passion about technology.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

Salary: $70,000