Specialist, Financial Counseling

O.N.E Purpose

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement

Qualifications

• High School Diploma/GED
• Required: CRCR (Certified Revenue Cycle Representative)

Responsibilities

• Perform benefit education and validation for inpatient, observation, and outpatient services.
• Absorb and communicate patient insurance and financial information to assess liability.
• Facilitate daily in-house call reviews to validate payor sources and patient authorizations.
• Register patients at the time of service or prior to service, collecting patient financial liability.
• Maintain records of patient accounts with pending liabilities and make follow-up calls to patients who cannot pay in-house.
• Send discharge letters detailing estimated liabilities and payment options.
• Assist with the verification of insurance information, Medicaid, and charity processing.
• Run daily census to identify patients with potential eligibility.
• Organize and manage outpatient orders related to future and current dates of service.