Jobs · Customer Service · Indiana

Specialist Field Attendance Admin

AT&T · Evansville, IN · 3 days ago
On-siteCustomer Service$58k–$72k/yrFull-time

Typical Tasks

  • Accurately Track and Document Attendance
  • Maintain records of attendance, RTW, coaching, discipline, and ADA discussions.
  • Ensure Policy Compliance
  • Administer attendance policies and labor laws, providing guidance on adherence.
  • Resolve Attendance Issues
  • Address discrepancies, manage grievances, and support resolution and closure.
  • Cook with Stakeholders
  • Partner with site leaders, COEs, and unions, facilitating productive relationships and implementations.
  • Support Legal and Union Processes
  • Handle RFIs, unemployment claims, and attend grievance meetings, ensuring compliance.

Education/Experience

  • Bachelor’s degree (BS/BA) desired.
  • 1+ years of related experience.
  • Certification is required in some areas.

Pay

$57,800 - $86,800 USD Annual

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Job Contribution

A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams.

Supervisor

No

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