Specialist Field Attendance Admin
AT&T · Atlanta, GA · 1 mo ago
On-siteCustomer Service$64k–$96k/yrFull-time
About the role
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Responsibilities
- Accurately Track and Document Attendance: Maintain records of attendance, RTW, coaching, discipline, and ADA discussions.
- Ensure Policy Compliance: Administer attendance policies and labor laws, providing guidance on adherence.
- Resolve Attendance Issues: Address discrepancies, manage grievances, and support resolution and closure.
- Clock in/out employees, manage time off requests, and track leave balances.
- Coordinate with Stakeholders: Partner with site leaders, COEs, and unions, facilitating productive relationships and implementations.
- Support Legal and Union Processes: Handle RFIs, unemployment claims, and attend grievance meetings, ensuring compliance.
Requirements
- A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects.
- Exercises judgment in the absence of prescribed guidelines or policies determine appropriate action.
- Works under minimal supervision with independent judgement.
- Actions impact efficiency and costs.
- Interacts primarily within the department, across various teams.
Qualifications
- No formal education requirement.
- 1+ years of related experience.
- Certification is required in some areas.
Skills
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Pay
Compensation Offered Our Specialist Field Attendance Admin earn between $64,200 - $96,400, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Schedule
Weekly Hours 40 Time Type Regular