Specialist Customer Service

At our Company, we grow People, Brands, and Businesses! We are seeking a dedicated Customer Service Specialist to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry.

What We Offer

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities

• Enters and processes accurate and timely orders by utilizing EDI and order requirements.
• Ensures accurate entry through knowledge of client’s items/policies for proper delivery to the customer.
• Reconcile orders to ensure the accuracy of information.
• Indicates discrepancy by tagging with promotion/pricing/etc. a dispute in the system.
• Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers and other support staff.
• Assist in meeting Company and Client/Customer objectives by understanding sales volume, profitability, and incremental growth opportunities for each brand.
• Ensure customer and client satisfaction by proactively seeking input, recommending solutions, and solving problems through independent thinking.

Qualifications

• High School Diploma or GED required
• 1-3 years of experience in Customer Service
• Good written and verbal communication skills
• Excellent customer service orientation
• Well-organized, detail-oriented, and able to handle a fast-paced work environment