Specialist, Client Processing Representative

About the role

This role is located in Pittsburgh, PA.

Responsibilities

• Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
• Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
• Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
• Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.
• Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
• Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field preferred.
• 0-5 years of experience.
• Experience in brokerage processing preferred.
• Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.