Specialist, Client Processing I

About the role

The Associate, Client Processing I role is located in Pittsburgh, PA. This role is responsible for performing routine and non-routine client service and transactional support functions, interacting with other organizational units/teams, managing account related transactions, and adapting responses or conducting extensive research as needed.

Responsibilities

• Perform routine and non-routine client service and transactional support functions
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
• Process account related transactions per scheduled events/client authenticated direction
• Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required
• 0-3 years of total work experience is preferred
• Experience in brokerage processing is preferred

Qualifications

• Applicable local/regional licenses or certifications as required by the business

Skills

• Strong communication and interpersonal skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Ability to work independently and as part of a team

Benefits

• Competitive compensation and benefits package
• Flexible global resources and tools for your life’s journey
• Health, dental, vision, and life insurance plans
• Generous paid leave, including paid volunteer time

Pay

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Schedule

Not specified

Company Information

BNY is a leading global financial services company at the heart of the global financial system. We influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

BNY Newsroom & BNY LinkedIn

Check out the latest BNY news at BNY Newsroom & BNY LinkedIn.

Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

EEO/Affirmative Action Employer

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.