Specialist, Carrier Procurement - Small Pack
About the role
Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary.
Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
Accurately maintain and update information in the company’s operating systems.
Conduct research in available databases for potential leads; make cold calls to prospects.
Track back-end billing and invoicing to ensure that carrier charges are accurate.
Responsibilities
- Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
- Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
- Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary.
- Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
- Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
- Accurately maintain and update information in the company’s operating systems.
- Conduct research in available databases for potential leads; make cold calls to prospects.
- Track back-end billing and invoicing to ensure that carrier charges are accurate.
Requirements
- 1 year of related experience
- Bachelor’s degree
- 1 year of transportation experience
- 1 year of over-dimensional and heavy-haul load experience
- 2 years of experience in sales or customer service
- Experience exercising judgment and discretion; able to function independently within authorized limits
Qualifications
It’d Be Great If You Also Have:
- Bachelor’s degree
- 1 year of transportation experience
- 1 year of over-dimensional and heavy-haul load experience
- 2 years of experience in sales or customer service
- Experience exercising judgment and discretion; able to function independently within authorized limits
Skills
Strong negotiation and relationship-building skills.
Excellent communication and organizational abilities.
Ability to manage multiple tasks and prioritize effectively.
Proficiency in using company operating systems and databases.
Benefits
Comprehensive medical, dental, and vision plans.
401(k) retirement plan with up to 5% company match.
Pre-tax accounts to help streamline eligible expenses.
Company-paid disability and life insurance.
Employee Assistance Program (EAP).
Career and Leadership Development Programs.
Paid time off, company holidays, and volunteer days.
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