Specialist: Billing

About the role

Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Revenue Cycle Operations department in our Chicago office as a Specialist: Billing.

Responsibilities

• Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
• Ensures work is accurate, timely and compliant with prescribed agreements
• Develops strong working relationships with partners, clients and colleagues
• Develops comprehensive knowledge of assigned partners' needs, preferences and service requirements
• Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
• Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication
• Maintains documentation of current statuses and action items
• Performs analyses on WIP and billing processes
• Provides recommendations for enhancements to processes and systems
• Provides assistance, guidance and backup to colleagues
• Performs other duties as required

Qualifications

• Bachelor's degree, preferred (an equivalent combination of education and/or experience may be considered in lieu of a degree when the experience has been directly related to the functions of the job)
• Two years working in a professional environment, preferred

Skills

• Proficiency in Microsoft Office products, required
• Technological savviness, required
• Strong ability to quickly learn software applications, required
• Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred
• Innate customer service, innovation and excellence mindsets
• Meticulous attention to detail, quality and accuracy in execution of tasks
• Sharp critical thinking and analytical skills
• Tenacious follow through and problem solving abilities
• Polished communication skills, both verbal and written
• Inherently self-reflective, collaborative and team-oriented
• Disciplined organizational and prioritization skills; driven to meet deadlines
• Takes ownership and accountability for work output and actions
• Solid professional judgment

Benefits

• Medical/dental/vision/life/and AD&D insurance
• 401(k) savings plan
• Back-up childcare and eldercare
• Generous paid time off (PTO)
• Opportunities for professional development and growth

Pay

The typical pay scale for this position is between USD $77,000.00/Yr. and USD $102,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.