Specialist - Administration
About the role
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.
Responsibilities
- Work with vendors to schedule maintenance and provide on-site access for preventive maintenance, small projects, and service calls to troubleshoot the access system, CCTV, and burglar alarm.
- Create access cards for employees using the required systems and upholding our security requirements.
- Support front desk operations, including mail sorting, mail machine support, and guest/visitor management as required.
- Provide on-site facility management support for maintenance/janitorial requests to help ensure prompt resolution and communicate with the appropriate vendors.
- Use the Work Order system to properly document all facility maintenance requests.
- Provide access for facility vendors.
- Provide supply ordering support for general supplies and manage printer supply inventory.
Qualifications
- Great computer skills (Microsoft Word, Excel & Outlook)
- Good verbal and written communication skills.
- High school diploma or equivalency certificate, or significant, relevant, or appropriate work experience.
- Ability to interact with branch colleagues, leadership staff, and office/warehouse personnel; must be able to work with customers, vendors, and outside organizations.
- Predominantly sedentary office work involving sitting, typing, filing, and conversing on the phone (with or without accommodations).