Specialist - Admin I - Sr.

About the role

This position will coordinate all administrative functions and provide multifaceted administrative support to department management and staff.

Responsibilities

• Coordinate all administrative functions and provide multifaceted administrative support to department management and staff.
  • Schedule appointments, coordinate incoming mail, maintain the calendar, make travel arrangements, arrange meetings, etc.
  • Manage calendar, schedule events, travel arrangements, expense accounts, departmental meetings, and arrange conference calls.
  • Manage correspondence and routine documents and presentations given minimal direction.
  • Prepare documents, spreadsheets, presentations, interoffice correspondence, and copies.
  • Manage administrative affairs of the department including invoice processing, supply equipment procurement, training records, oversee departmental records retention compliance, etc.
  • Handle multiple assignments, work within deadlines, and maintain confidentiality of departmental issues.
  • Be proactive in forwarding work issues to the appropriate managers/supervisors.

Requirements

• Minimum education required of the position: Bachelor's degree in a technical field (e.g., information systems, accounting, business, finance, economics, etc.) or equivalent work experience.
• Minimum experience required of the position: Specialist-Admin I: 0-2 years of experience; Specialist-Admin II: 2-4 years of experience; Specialist-Admin III: 4-6 years of experience; Specialist-Admin Sr: 6+ years of experience.

Qualifications

• Must be proficient in CIS and CCS billing systems, have good knowledge of Entergy's rates, regulations, programs and payment options, and understand business processes related to Entergy's regulated companies.
• Must have the ability to resolve process failures from several groups that touch customer accounts and be a responsible member of a team that ensures the accurate billing of Entergy's electric and gas customers.
• Must be dependable, self-motivated, goal oriented, organized and able to manage multiple tasks with little or no supervision.
• Strong computer skills required, including Microsoft applications (Outlook, Word, Excel, PowerPoint) and Entergy system applications.
• Must possess strong written and oral communication skills and have the ability to develop presentations, including training and meeting materials.
• Maintain confidentiality at all times.
• Thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices.
• Demonstrated maturity in decision making and respect of peers.
• Working knowledge Microsoft Office toolkit application and Entergy's system applications.
• Excellent oral and written communication skills required, as well as good analytical and organizational skills.
• Understand Entergy's rates and regulations and programs and payment options.
• Understand business processes related to Entergy's regulated companies.
• Understand Corporate programs and initiatives such as ECI, Shared Values, Code of Integrity, etc.

Skills

• Must be proficient in CIS and CCS billing systems.
• Must have good knowledge of Entergy's rates, regulations, programs and payment options.
• Must have the ability to resolve process failures from several groups that touch customer accounts.
• Must be dependable, self-motivated, goal oriented, organized and able to manage multiple tasks with little or no supervision.
• Must possess strong written and oral communication skills.
• Maintain confidentiality at all times.
• Must have thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices.
• Must have demonstrated maturity in decision making and respect of peers.
• Must have working knowledge Microsoft Office toolkit application and Entergy's system applications.
• Must have excellent oral and written communication skills.
• Must have good analytical and organizational skills.
• Must understand Entergy's rates and regulations and programs and payment options.
• Must understand business processes related to Entergy's regulated companies.
• Must understand Corporate programs and initiatives such as ECI, Shared Values, Code of Integrity, etc.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.