Specialist, Accounts Receivable II

About the role

The AR Specialist II oversees assigned customer accounts, resolves accounts receivable issues, strengthens customer relationships, and supports the accounts receivable process.

Responsibilities

• Exercise integrity and confidentiality in financial reporting
• Perform reconciliation of payments and customer accounts
• Review and record bank deposits, communicate discrepancies, identify slow-paying customers, and recommend collection candidates
• Maintain customer relationships by monitoring and communicating past-due accounts receivable
• Research shipping documentation, invoices, credit memos, customer statements, and draft notifications
• Prepare, review, and monitor aging reports and perform analytical analyses
• Support other accounting and finance team members, assist in cross-training, and assist with monthly account closing functions
• Process customer credits and perform in-depth research
• Daily support with Sales team, Divisions, and monthly account closing functions
• Interact with internal and external customers to resolve outstanding account receivable issues
• Identify areas for performance improvement in the accounts receivable process
• Perform other duties as assigned

Qualifications

• High School Diploma or Associate degree and equivalent business/office experience
• Two or more years of AR and Customer Service experience
• Proficiency within Accounts Receivable module of at least one of the commonly used accounting ERP systems (Oracle, SAP, Net Suite)
• Understanding of basic principles of finance, accounting, and bookkeeping
• Proficiency in MS Office 365 applications, with an emphasis on MS Excel, Word, and Outlook
• Skilled in time management and detail orientation
• Excellent written and verbal communication skills with attention to detail
• Ability to work independently, with minimal supervision to meet internal and external customer satisfaction goals
• Reconciliation and analytic skills
• Problem-solving and decision-making abilities
• Positive relationship-building and negotiation skills
• Organization and proactive thinking skills

Benefits

• Generous benefits starting on the 60th day: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Vacation and sick leave accrual from day one, and paid holidays after 90 days
• 401(k) Profit Sharing Plan after 90 days
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!