Specialist-Accounts Receivable

This position provides administrative and accounts receivable support to our Tallgrass Water business segment and reports to the Accounts Receivable Supervisor in Watford City, ND.

Responsibilities

• Ensure accuracy of billing data to facilitate prompt billing, collections, and cash applications in order to minimize outstanding accounts receivable.
• Manage a large amount of data entry related to invoicing.
• Verify trucking tickets for accuracy, make corrections in the ticketing system, and prepare re-scans and ticket re-entry when applicable.
• Prepare monthly pipeline volume reports for invoicing and enter data in the ticketing system.
• Meet scheduled monthly invoicing deadlines.
• Maintain and update the ticketing system database of leases, operators, and transporters.
• Assist with invoicing backup and Excel spreadsheets; ensure timely, accurate, and compliant coding and processing of invoices for on-time payments.
• Analyze and solve invoicing errors, reconcile customer accounts, and resolve customer disputes.
• Research and perform data analysis and performance metrics.
• Assist with internal and external audit requests.
• Establish and maintain close working relationships with colleagues, transporters, and customers to obtain additional information for ticket audit and invoicing.
• Collaborate with other department personnel to determine the root cause of process errors and assist with process improvement solutions.
• Assist with ongoing ticket entry training for personnel responsible for initial trucking ticket entries.
• Protect Tallgrass's values by keeping information confidential.
• Adapt to constant changes in the work environment and be responsive to customer demands.
• Foster a positive and open work environment, system approaches, and disciplined execution of all assigned tasks.
• Play a role in building strong, motivated, and service-oriented teams.
• Deal with a wide variety of people with tact, courtesy, and professionalism.
• Speak clearly, both in person and by telephone, using a high level of verbal skills, and listen carefully.
• Maintain regular, dependable attendance and consistently high-level performance.
• Perform general office duties: answering phones, greeting guests, emailing, handling/distributing mail, ordering office supplies, operating and maintaining office machines.
• Provide general administrative support and maintain and update filing systems.
• Contribute to the team effort by accomplishing related results as needed.
• Work non-traditional hours as needed.
• Maintain a high regard for personal safety, the safety of company assets and employees, and the general public.
• Perform other daily, weekly, monthly, or special project duties as identified, defined, and assigned.
• Regular attendance at the worksite is required.

Requirements

• Associate's degree or equivalent combination of education and experience is required.
• Minimum of two (2) years of administrative experience.
• Minimum of one (1) year of experience with entry-level accounts receivable.
• Minimum of one (1) year of oil & gas experience is preferred.
• Intermediate proficiency in MS Office applications (Excel, Word, Access, PowerPoint, and Outlook).
• Experience in OpenInvoice and Oracle is preferred.
• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).
• Negligible travel is required.

Skills

• Methodical, accurate, organized, and possess a high level of attention to detail.
• Excellent analytical and problem-solving skills.
• Excellent interpersonal skills with both internal and external parties.
• Ability to successfully perform multiple tasks simultaneously and work under pressure in a fast-paced office environment to meet strict deadlines.
• Ability to research and resolve issues and demonstrate a commitment to quality.
• Ability to concentrate on one task for long periods of time.
• Ability to organize and prioritize daily work.
• Excellent customer service skills and ability to work with all employees in corporate and field offices.
• Proven written and verbal communication skills.
• Ability to work independently, multi-task, and work under pressure.
• Ability to perform all essential and marginal functions of the job.
• Ability to work independently and as part of a team, take directions from management, adhere to required work schedules, and follow work rules.

Physical Demands

• Sitting, standing, walking or moving throughout the facility, driving.
• Talking, seeing (specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus), hearing, feeling.
• Bending or stooping, squatting or crouching, reaching, kneeling, pushing, pulling, lifting up to 25 lbs.
• Minimal safety hazards; general office working conditions.
• Must be able to sit for prolonged periods of time.
• Regularly required to use hands to type, touch, handle, or feel.
• Required to talk and hear.
• Frequently required to stand and reach with hands and arms.
• Occasionally required to walk and climb or balance.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions

• Required to carry a cell phone and be available to respond during working and non-working hours.
• Must clear a drug screen and a complete background check, including a credit report for certain positions, after an offer has been extended and prior to employment.

About Us

Tallgrass was named one of the Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life. At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued.

Benefits

• Industry competitive pay.
• Health insurance package options that include Flexible Spending & Health Savings Accounts.
• Infertility coverage.
• Parental leave.
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%.
• Wellness programs and mental health resources.
• Employer-paid life insurance, short-term disability, and long-term disability coverage.
• Critical illness & accident insurance.
• Vacation, sick days, paid caregiver leave, volunteer, and bereavement paid time off.
• Identity theft protection.
• Annual discretionary bonus.
• Generous tuition reimbursement program.
• Company-paid holidays and floating holidays.
• Company vehicle (if applicable).
• Employee discounts on vehicles, tires, cellular plans, and more.
• Networking and employee engagement events.
• Personal development to grow your career based on your strengths and interests.