Specialist, Accounts Receivable

Duties & Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• Pulls third party/student card payment information from necessary portals and performs reconciliations
• Researches & applies unapplied payments
• Creates month-end journal entries and produces miscellaneous customer invoices
• Supports catering teams and provides excellent customer service to catering customers
• Responds to customer inquiries, invoice copy requests, performs necessary invoice adjustments and revisions, and researches with the cafes while continuing to provide Panera Warmth
• Produces and provides notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree and previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required

Working Conditions

• Required travel – 0%
• Physical Requirements: While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports

Pay

Competitive Pay $40,135- $56,189 annually

Equal Opportunity Employer

Disabled/Veterans