Specialist 1: ABECC Testing - Temporary, Part-Time

About the role

The ABECC Testing Specialist 1 prepares and administers assessments to adult basic education students in compliance with the State assessment policy and College procedures and guidelines. Provides student services support, including assisting adult basic education students in navigating college systems and enrollment processes, performing data entry, and managing confidential student records.

Responsibilities

• Administers Adult Basic Education standardized assessments in accordance with college, state, and federal guidelines, ensuring adherence to testing and compliance protocols
• Provides student-focused support in navigating College systems, services, and processes
• Facilitates assessment preparation, scheduling, and testing processes
• Collections, enters, compiles, and maintains accurate and confidential student records across multiple databases and systems, ensuring data integrity and alignment with local, state, and federal regulations, policies, and guidance to maintain compliance with FERPA, WIOA, State, College, and grant compliance
• Implements and follows departmental procedures, forms, and processes in coordination with Adult Basic Education for College & Career, the PCC Testing department, and the office of Access & Disability Resources
• Collaborates with the Testing & Placement Department to support aligned testing and placement processes
• Provides advanced office support to administration and management. Assists Directors and AVC with data-related reports of a confidential nature, as needed
• Provides courteous, knowledgeable, and professional assistance to students and other stakeholders, responding to inquiries and providing accurate information regarding applicable processes and procedures
• Buils and maintains cooperative working relationships with students, employees, and other stakeholders from a variety of backgrounds and experiences
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Requirements/Qualifications

• A high school diploma or GED
• Up to one year of related student or customer service experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, such as those listed above
• Preferred: One to three years of related experience
• Bilingual in English and Spanish

Knowledge, Skills And Abilities:

• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Skill in effective communication (both written and oral)
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in positive, productive, and flexible customer service
• Skill in analyzing data and drawing conclusions
• Ability to apply effective and accurate data entry and typing skills
• Ability to develop and maintain effective and positive working relationships
• Ability to operate relevant equipment required to complete assigned responsibilities for the position