Specialist I, Testing and Assessment Center (Part-Time Temporary)

About the role

This position provides assistance within the Testing Services department for College and Career Readiness students at multiple locations. Hours are 8:30 a.m. – 1:30 p.m. or 5:00 p.m. - 10:00 p.m.

Responsibilities

• Applies the guidelines and procedures for student eligibility of assessment testing established by the North Carolina Community College System
• Maintains certifications and administers remote and in-person assessments as a lead Test Administrator
• Serves as a lead Test Administrator for the center, including maintaining certifications and administering remote and in-person assessments
• Supervises the test administrators and overall operations during evening shifts to include remedying student concerns and addressing late arrivals
• Serves on hiring committees and the coordination of test administrator schedules
• Assists with recording student data into DRC and the creation of test tickets
• Schedules private assessments for students with disabilities
• Contacts students through email, phone calls, and text messaging to ensure retention in the program
• Communicates essential information to the Specialist II in a timely manner and reports testing irregularities
• Investigates, troubleshoots and reports technical issues with the center’s computers and printers
• Builds relationships and corresponds with instructors and Instructional Program Specialist to assist with tracking/location of absentee students
• Escorts students from assigned classrooms and walks to testing center for post-testing
• Maintains Pearson Vue & HiSET yearly certification
• Maintains certifications needed for test proctors

Requirements

• Bachelor's Degree
• One year of experience in an office environment
• Valid Driver's license and approval required by the College’s liability insurance carrier