Special Response Officer- Varies Sites

About the role

As a Special Response/Flex Security Officer, you will provide coverage at multiple client sites and may be assigned to different shifts, locations, and responsibilities based on operational needs. Success depends on flexibility, reliability, and the ability to adapt to changing assignments. From patrols and access control to surveillance and customer service, you’ll be expected to adapt quickly to different sites, responsibilities, and situations while maintaining a high standard of professionalism and security awareness. GardaWorld offers a $150 security license bonus for candidates who already possess a valid Wisconsin security license.

Pay

Competitive hourly wage of $23/hour (DailyPay available for GardaWorld employees) plus a $150 security license bonus for those with a valid WI security license.

Schedule

Site locations include Pewaukee and Cottage Grove. Must be available for at least two shifts per week; full‑time position with potential for 40+ hours per week (exact schedule varies).

Benefits

• Medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Remain on your feet for extended periods, including standing and walking throughout the duration of assigned shifts.
• Monitor assigned premises and facilities to maintain a safe and secure environment.
• Conduct routine patrols and inspections to identify and report security risks, hazards, or suspicious activity.
• Manage access control by verifying credentials and authorizing entry to restricted areas.
• Respond promptly and professionally to incidents, emergencies, and potential security threats.
• Provide exceptional customer service while maintaining a strong security presence.
• Complete accurate and detailed reports documenting incidents, observations, and daily activities.
• Communicate and collaborate effectively with law enforcement, emergency responders, and site management when necessary.
• Safeguard client property, assets, employees, and visitors through proactive security measures.
• Adhere to all site‑specific policies, procedures, and security protocols.

Qualifications

• High school diploma or GED (documentation required)
• Availability for at least two shifts (e.g., 1st/2nd, 1st/3rd shift)
• Availability to work weekends and weekdays as needed for Flex/SRO assignment
• Valid driver’s license with a clean driving record; must pass motor vehicle record check
• Reliable transportation and willingness to travel between multiple client sites within the assigned area(s)
• Ability to work independently with minimal supervision
• Strong reliability, punctuality, and attendance record
• Flexible and adaptable to changing schedules, assignments, and work locations
• Excellent communication and customer service skills
• Ability to write clear and accurate reports
• Comfortable using radio communication and other security technology
• Ability to remain calm and professional in emergency and high‑pressure situations
• Prior security, military, law enforcement, or customer service experience preferred
• Must pass a background check and meet all licensing requirements