Special Response Officer/EMT

About the role

Reporting to a Security Shift Supervisor and Duty Officer, at the direction of the Chief of Campus Security and Parking Services, or their designee, Campus Security Special Response Officers (SRO) are experienced, patrol qualified, and Emergency Medical Technician (EMT) certified officers, who are responsible for performing a wide variety of specialized campus security functions.

Responsibilities

• Protecting life and property.
• Preventing crime.
• Ensuring a safe learning environment.
• Making scheduled rounds, both on- and off-campus, and outside campus buildings, to maintain a secure environment.
• Investigating reports of crime.
• Primary response to high security labs and research facilities.
• Assisting Environmental Health and Safety professionals.
• Delivering service in a courteous manner; informs, guides, directs or otherwise assists residents, visitors, staff, or vendors respectfully and congenially to protect and present the best possible image of Caltech.
• Maintaining departmental emergency equipment and supplies to ensure proper functioning.
• Ensuring compliance with policies and procedures.
• Reporting all discrepancies and unsafe conditions.
• Working in a patrol or support function.
• Responding to requests for assistance.
• Responding to emergency calls, fire alarms, intrusion alarms on campus.
• Conducting health and safety checks as required.
• Preparing a daily log of shift activities and writing incident reports.
• Representing the Institute in its relationships with the community, government agencies, professional societies, and other groups.
• Staying current with best practices in campus safety/security and campus community-oriented policing strategies.
• Staying current with the best practices in first responder strategies.
• Performing crime analysis and preparing crime data.
• Participating in crime analysis and preparing crime data.
• Performing miscellaneous duties as requested.

Emergency Medical Technician Function

• The SRO/EMT is the highest trained medical response officer within the Campus Security Department.
• Responsible for responding immediately to all emergency situations.
• Practices proper First Responder protocols and life safety policies and procedures.
• Aids the CARE Team and other health professionals with Students/Staff of Concern.
• Aids with random mock testing and training of staff to ensure emergency preparedness.
• Assigned to all on-campus events to provide medical assistance as needed.
• Shift rotation and days off vary according to assignment with occasional mandatory overtime required.

Essential Job Duties

• Must Be Able To Communicate in a courteous, effective, and professional manner in-person, by telephone, two-way radio, and electronic media.
• Respond to requests for assistance.
• Respond to emergency calls, fire alarms, intrusion alarms on campus.
• Conduct health and safety checks as required.
• Prepare a daily log of shift activities and write incident reports.
• Work closely with local police and fire agencies.
• Represent the Institute in its relationships with the community, government agencies, professional societies, and other groups.
• Ability to testify in court.
• Stay current with best practices in campus safety/security and campus community-oriented policing strategies.
• Stay current with the best practices in first responder strategies.
• Perform miscellaneous duties as requested.

Basic Qualifications

• Must possess and maintain a current State Certified Emergency Medical Technician License.
• Must possess and maintain a valid California BSIS guard card.
• Must possess a California driver’s license (with a clean driving record) and be able to be qualified as an Institute’s Caltech designated driver (subject to the specific requirements approved by the Institute’s insurance carrier).
• Analytical and problem-solving skills with experience in collecting and reviewing simple and complex data, drawing valid conclusions, and making effective decisions.
• Able to prioritize work assignments.
• Accurate report writing skills including the proper use of grammar, punctuation, and spelling.
• Excellent computer skills in the use of word processing, spreadsheet, internet, email applications, Microsoft office suite and databases.
• Exhibit excellent interpersonal and customer service skills.
• Be able to compose and comprehend written reports.

Physical Requirements

• Standing at times for prolonged periods.
• Walking.
• Reaching.
• Climbing.
• Lifting 50 lbs. or more.
• Carrying.
• Writing.
• Pushing.
• Pulling.
• Hearing.
• Squatting/kneeling.
• Driving.
• Speaking.
• Seeing.
• Restraining suspects.