Special Police Officer 4
Purpose
The purpose of this job description is to outline the responsibilities and requirements for the Special Police Officer 4 position at HolBrock Estates Supportive Housing Programs, LLC. The position involves maintaining safety, security, and order in assigned facilities through patrols, emergency response, and compliance with Maryland State Police regulations.
About the Role
This position is part-time and non-exempt, with a compensation range of $20.00 to $22.00 per hour, commensurate with experience and verified credentials. Benefits include standard W-2 employee benefits, including those outlined in the company's official benefits package.
Responsibilities
- Patrol & Security Oversight
- Patrol facilities, grounds, and common areas regularly.
- Maintain visible presence to deter unauthorized activity and identify safety hazards.
- Respond to daytime disturbances or support needs.
- Complete detailed daily activity and patrol logs.
- Complete full documentation for each shift.
- Emergency & Incident Response
- Respond promptly and professionally to emergencies or on-site crises.
- Utilize de-escalation strategies and trauma-informed practices.
- Request EMS, clinical teams, or law enforcement support when appropriate.
- Complete accurate and timely incident reports.
- Facility Oversight & Support
- Monitor entrances and exits and enforce visitor protocols.
- Support enforcement of rules regarding curfews, contraband, and loitering.
- Absorb assistance during behavioral episodes or high-risk procedures.
- Escort residents, visitors, or staff when needed for safety.
- Compliance & Communication
- Maintain compliance with Maryland State Police regulations and agency policies.
- Report regularly to site supervisors and the SPO Chief.
- Participate in required staff meetings and training.
Qualifications
- At least 1 year of experience in law enforcement, security, or behavioral health settings.
- Prior experience in housing, shelter, or mental health programs preferred.
- Experience conducting or coordinating emergency preparedness drills.
- Knowledge of emergency response protocols, safety procedures, and documentation standards.
- Ability to educate staff on emergency response patterns and improvements.
- Experience coordinating health and safety training or working with HR/training departments.
- Willingness to complete additional safety-related training as supported by the organization.
Skills
- Familiarity with Maryland Special Police authority and procedures.
- Strong written communication and incident documentation ability.
- Experience in emergency response, crisis de-escalation, and behavioral support.
- Training in trauma-informed practices (CPI, TCI, or similar).
- Knowledge of HIPAA, COMAR, and client rights in behavioral health settings.
Benefits
- This position is eligible for standard W-2 employee benefits, including but not limited to those outlined in the Company’s official benefits package.
Schedule
Patrol staff collectively provide 96 hours of weekly coverage, shared among four officers. Shifts are assigned and scheduled by the SPO Chief based on operational needs. Coverage is provided through two standard shifts: 10:00 AM – 7:00 PM and 11:00 PM – 8:00 AM. SPOs typically work approximately 24 hours per week, with schedules rotating as needed to ensure full coverage and continuity of patrol operations.
Physical Demands
- Extended periods of walking or standing.
- Occasional physical restraint, lifting, or redirection during emergencies.
- Work in varied indoor/outdoor conditions and weather.
Working Conditions
- Operates within residential and clinical care environments.
- May involve high-stress situations involving behavioral health crises.
- Requires a calm, professional demeanor and sound judgment at all times.