Special Police Officer 1

Summary Of Position Responsibilities

The Special Police Officer (SPO) 4 is responsible for maintaining a safe, secure, and orderly environment across assigned facilities. This includes conducting routine patrols, responding to emergencies, enforcing safety protocols, assisting staff and residents during high-risk situations, and ensuring compliance with Maryland State Police regulations.

Scheduled Duties & Responsibilities

• Patrol & Security Oversight
• Patrol facilities, grounds, and common areas regularly.
• Maintain visible presence to deter unauthorized activity and identify safety hazards.
• Respond to daytime disturbances or support needs.
• Complete detailed daily activity and patrol logs.
• Complete full documentation for each shift.
• Emergency & Incident Response
• Respond promptly and professionally to emergencies or on-site crises.
• Utilize de-escalation strategies and trauma-informed practices.
• Request EMS, clinical teams, or law enforcement support when appropriate.
• Complete accurate and timely incident reports.
• Facility Oversight & Support
• Monitor entrances and exits and enforce visitor protocols.
• Support enforcement of rules regarding curfews, contraband, and loitering.
• Absorb assistance during behavioral episodes or high-risk procedures.
• Escort residents, visitors, or staff when needed for safety.
• Compliance & Communication
• Maintain compliance with Maryland State Police regulations and agency policies.
• Ensure Special Police Commission and CPR/First Aid certifications remain current.
• Report regularly to site supervisors and the SPO Chief.
• Participate in required staff meetings and training.

Unscheduled Duties & Responsibilities

• Provide emergency shift coverage during call-outs or critical incidents.
• Assist during community events, site inspections, and compliance reviews.
• Collaborate with external first responders during crises or investigations.
• Support special projects, audits, and accreditation visits as assigned.

PHYSICAL DEMANDS

• Extended periods of walking or standing.
• Occasional physical restraint, lifting, or redirection during emergencies.
• Work in varied indoor/outdoor conditions and weather.

WORKING CONDITIONS

• Operates within residential and clinical care environments.
• May involve high-stress situations involving behavioral health crises.
• Requires calm, professional demeanor and sound judgment at all times.

COMPETENCY AND SKILLS

• Familiarity with Maryland Special Police authority and procedures.
• Strong written communication and incident documentation ability.
• Experience in emergency response, crisis de-escalation, and behavioral support.
• Training in trauma-informed practices (CPI, TCI, or similar).
• Ability to work cooperatively with clinical and operational teams.
• Knowledge of HIPAA, COMAR, and client rights in behavioral health settings.

QUALIFICATIONS

• Level of Education / Training / Qualifications:
• At least 1 year of experience in law enforcement, security, or behavioral health settings.
• Prior experience in housing, shelter, or mental health programs preferred.
• Experience conducting or coordinating emergency preparedness drills.
• Knowledge of emergency response protocols, safety procedures, and documentation standards.
• Ability to educate staff on emergency response patterns and improvements.
• Experience coordinating health and safety training or working with HR/training departments.
• Willingness to complete additional safety-related training as supported by the organization.
• Education:
• High school diploma or GED (required).
• Certification/License:
• Valid Maryland Special Police Officer Commission (active and in good standing).
• CPR/First Aid Certification (or ability to obtain within 30 days of hire).
• Valid Maryland Security Officer (active and in good standing).
• Valid Maryland Handgun Permit (active and in good standing).