Special Events Supervisor

About the role

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Verify shift transactions against cashier's money on hand during bank drops
• Respond to customer service issues and resolve on the spot
• Maintain order in assigned lot
• Maintain relationships with police department and security personnel
• Supervise employees and serve as liaison between employees and upper management
• Count vehicles on location throughout shift, as needed
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
• Report any unknown, observed or suspected violation of company policy, safety hazards or any unusual occurrence to the managers
• Troubleshoot minor issues with revenue control equipment
• Complete daily inspections of the facility and other required documentation
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area
• Complete other duties as assigned

Qualifications

• Must be at least 18 years old
• Minimum high school diploma or equivalent
• Cashier or parking experience preferred, but not required
• Ability to read and comprehend simple instructions, short correspondence and memos in English
• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions
• Ability to effectively respond positively to customer problems or complaints
• Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events
• License Requirement: Must have and maintain a valid state-issued driver's license with current address and acceptable driving record, if expected to drive a company vehicle or drive on company business

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, and use hands to handle cash and equipment
• Required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, humid)
• Occasionally required to sit and climb or balance
• Must occasionally lift and/or move up to 25 pounds

Pay

Salary Range: $20.23 per hour

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off

Location: Newark, NJ