Special Education Coordinator (Spanish)

About the role

The Educational Coordinator is integral to the success of Tutor Me Education by implementing and coordinating tutoring programs for hundreds of students, tracking student progress, and providing quality customer service to families.

Responsibilities

• Ensure the effective delivery of outstanding Special Education academic services to students and their families
• Manage class schedules in order to effectively staff sessions and meet company efficiency and usage targets
• Monitor student academic progress on both individual and groupwide scale
• Conduct conferences with stakeholders to review progress, adjust academic plans, and renew enrollments
• Foster an environment of open communication with students and parents to ensure positive and effective conflict resolution
• Handle other tasks as-needed to ensure high-quality services are delivered

Requirements

• Able to commute to different schools throughout Los Angeles on a daily basis
• A Bachelor's Degree
• 2-3 years' progressive career growth
• Experience working in a virtual operations, especially with large teams
• Proficiency in Microsoft Office and Google applications
• History of maintaining organized records, well-documented and prompt communications, and diligent notes

Qualifications

• Organized
• Effective and efficient time management, planning, and prioritization
• Ability to organize and manage multiple responsibilities with concise records of completed tasks
• Ability to prioritize and focus on key objectives, which may change from month to month depending on school year cycle
• Ability to work autonomously and independently without extensive oversight while tracking and completing both short- and long-term projects
• Communicative
• Prompt and clear communications in virtual and in-person environments
• Ability to follow communication templates effectively
• Proficient in using all communication media including phone calls, text messages, extensive emails, and video meetings via Google Meet and Zoom, among others
• Personable
• Professional and approachable demeanor to allow for school rapport-building
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members
• Ability to build, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
• Enjoy building relationships with stakeholders of all types
• Able to adapt approach and demeanor to fit the situational context and handle ambiguity
• Able to acquire new skills as required, and take direction and feedback in a professional and constructive manner in order to focus on continuous improvement
• Comfortable working in an environment focused on continuous learning and ongoing cycles of improvement
• Dedicated to meeting the expectations and requirements of internal and external customers in the ever-changing landscape that is post-pandemic education services

Skills

• Technology proficiency
• Spanish language proficiency
• Thorough grasp of K-12 teaching methodologies

Benefits

• PTO
• Performance Bonus