Special Attendant Supervisor

About the role

The Neurodiagnostic Institute and Advanced Treatment Center (NDI) is part of the Indiana Family and Social Services Administration (FSSA) and operates on the Community Hospital East campus in Indianapolis. This role involves working in a modern, healing environment to support patients with psychiatric illness.

Responsibilities

• Monitor de-escalation techniques and ensure staff comply with de-escalation and re-direction principles.
• Assist in the development and monitoring of special attendant patient programming.
• Aid in implementing resident treatment plans, including administering medication.
• Escort residents to various areas, ensuring their safety and security.
• Operate state vehicles to transport patients for medical, dental, or legal needs.
• Attend patient admissions to ensure appropriate patient programming.
• Support patient care and programming in the unit.
• Observe and report on residents' conditions and behaviors.
• Participate in process improvements for the facility.
• Manage staffing needs and approve or deny time off requests.
• Prepare and submit Blue Sheets for overtime requests.
• Manage payroll for direct reports using UKG.
• Recruit, select, onboard, and train employees.
• Set expectations, measure progress, provide feedback, and evaluate employee performance.

Requirements

• Specialized knowledge of psychiatric nursing care practices, including administering medications.
• Knowledge of behavior modification, self-defense, and restraining techniques.
• Working knowledge of residents' behavior and ability to anticipate and handle changes.
• Basic computer skills.
• Excellent interpersonal and communication skills.
• Ability to write reports and keep accurate records.
• High school diploma or equivalent.
• At least two years of successful work experience in a hospital setting, preferably in a similar role.

Qualifications

• Certified or willing to become certified in professional rescuer CPR/AED.
• Knowledge of institution and unit procedures.
• Ability to work overtime as needed.
• Ability to give feedback, provide guidance, and develop employee skillsets.

Skills

• Behavioral and therapeutic skills.
• Security and safety skills.
• Patient care and support skills.
• Operational and administrative duties.
• Talent development and performance management skills.

Benefits

• Comprehensive medical, vision, and dental plans.
• Wellness rewards program.
• Health savings account.
• 457(b) deferred compensation account.
• Two fully-funded pension plans.
• Leave policies covering various employee needs.
• Group life insurance.
• Free parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $45,422.00 but may be commensurate with education or work experience.

Schedule

This role typically requires a 16-hour shift, up to 24 hours per week, depending on the needs of the facility.