Special Assistant to Vice President of Enrollment Management

Key Responsibilities

• Cook up and manage the Vice President’s calendar, schedule, meetings, travel arrangements, itineraries, and expense reimbursements.
• Create daily agendas and briefing materials that include upcoming calendar items, events, speeches, and relevant background information.
• Serve as a key liaison between the Vice President, direct reports, university offices, and internal and external stakeholders.
• Absess incoming requests, communications, and situations to determine urgency, priority, and appropriate action.
• Draft, review, prioritize, and coordinate correspondence on behalf of the Vice President.
• Support the development and implementation of short- and long-term plans for the Office of the Vice President.
• Research, resolve, and follow up on questions or issues referred by staff, faculty, students, visitors, or external contacts.
• Assist with committee coordination, project tracking, reports, recommendations, and implementation follow-up.
• Develop and maintain effective office systems, filing processes, databases, and documentation practices.
• Support strategic initiatives by coordinating workflows, tracking deliverables, managing timelines, and partnering with leadership and stakeholders across the university.
• In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed.
• A mandated reporter who in his or her professional capacity has knowledge of, or reasonably suspects a person who is under the age of 18 years, elderly, or a dependent adult has been the victim of abuse or neglect must report the suspected incident. The reporter must contact a designated agency immediately or as soon as practically possible by telephone or in writing within 36 hours. By virtue of the associated job duties, this position qualifies as a mandated reporter as required by state law and USC’s policy at: https://policy.usc.edu/mandated-reporters/.
• Performs similar or related duties as assigned.

Ideal Candidate Profile

• Superior professionalism and exceptional attention to detail.
• Strong analytical, critical-thinking, problem-solving, and multitasking skills.
• Experience managing heavy calendars, complex schedules, meetings, travel arrangements, and detailed itineraries.
• Excellent interpersonal, diplomatic, written, and oral communication skills.
• Proficiency with Microsoft Office and other relevant office, collaboration, and project management tools.
• Sound judgment, discretion, and the ability to manage confidential or sensitive matters appropriately.
• A collaborative approach and ability to build consensus with diverse stakeholders.
• Comfort working in a fast-paced environment with ambiguity, complexity, and shifting priorities.

Preferred Qualifications

• Master’s degree preferred.
• Eight years of experience in higher education, government, or a similarly complex organization.
• Experience supporting senior executives or leadership teams in a highly visible, mission-driven environment.