Jobs · Management · Connecticut

Spec. Processor/Client Srvs. Rep

Yale New Haven Health · New London, CT · 3 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes Overview (maybe About the role), Responsibilities, Qualifications (education, experience, licensure, special skills). No explicit Benefits, Pay, Schedule. So we should include sections for About the role (overview), Responsibilities, Qualifications (maybe combine Education/Experience/Licensure/Special Skills). Also maybe Skills? The posting includes "Special Skills" which could be under Skills section. But we can incorporate into Qualifications or separate Skills. According to rules, we can have Skills section if there is specific content. There is "Special Skills Excellent Communication And Customer Service Skills Required. Appropriate Telephone Etiquette Required." That's skills. So we can have a Skills section. We must not repeat job title. No Job ID as heading; we can fold into short p or drop. The posting includes "YNHHS Requisition ID 193318". We can put that in a short p maybe at top or bottom, but not as heading. Probably include as a small paragraph. We must remove boilerplate: EEO/AA/Disability/Veteran etc. Also remove duplicated lines. Also remove application instructions (none). Also remove navigation etc. We need to preserve all substantive information. Let's extract content: Overview: "To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day." Then a sentence: "Responsible For Quick Registration Processes, Ordering Lab Tests In Lis, Processing, Labeling, And Distributing Specimens To Appropriate Laboratory Sections. Responsible For Orderly Flow Of Patients Through The Outpatient Specimen Collection Facility In The Acc. Answers Calls And Initiates Problem Resolution For Internal/External Clients Regarding All Laboratory Services. Executes Requested Functions In The Callback Module Of The Lis. Monitors Reports That Print On A Designated Printer To Ensure Timely Receipt Of Scheduled And/Or Faxed Patient Reports. Coordinates And Delegates Additional Outreach Service Requests Efficiently." That seems like responsibilities overview. Then there is a list numbered 1-15 under "Responsibilities". Actually after "EEO/AA/Disability/Veteran Responsibilities" there is a list. So responsibilities include both the paragraph and the numbered list. Qualifications: "Qualifications EDUCATION Experience High School Graduate Required. Medical Terminology Preferred. One To Three Years Experience In A Healthcare Environment Preferred; Experience Working With Internal And External Customers In A Fast Paced Environment Preferred; Keyboarding Skills Required. Familiarity With General Laboratory Procedures (Eg. Centrifugation, Specimen Handling) Is Preferred. LICENSURE Valid driver's license, and acceptable driving record required. Special Skills Excellent Communication And Customer Service Skills Required. Appropriate Telephone Etiquette Required." We can split into sections: About the role (overview), Responsibilities (paragraph + list), Qualifications (education/experience/licensure), Skills (special skills). Possibly combine Qualifications and Skills but better separate. We must not create sections with filler like "commensurate with experience". Not present. We need to output HTML fragment only. Structure:

YNHHS Requisition ID 193318

maybe. Then

About the role

...overview...

Then

Responsibilities

...the paragraph...

  • ...list items...
Then

Qualifications

...education/experience/licensure...

Then

Skills

...special skills...

Make sure to preserve all details exactly as given, but we can adjust punctuation? Should preserve substance; we can keep same wording. Let's extract the overview paragraph exactly: "To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day." Now the responsibilities paragraph: "Responsible For Quick Registration Processes, Ordering Lab Tests In Lis, Processing, Labeling, And Distributing Specimens To Appropriate Laboratory Sections. Responsible For Orderly Flow Of Patients Through The Outpatient Specimen Collection Facility In The Acc. Answers Calls And Initiates Problem Resolution For Internal/External Clients Regarding All Laboratory Services. Executes Requested Functions In The Callback Module Of The Lis. Monitors Reports That Print On A Designated Printer To Ensure Timely Receipt Of Scheduled And/Or Faxed Patient Reports. Coordinates And Delegates Additional Outreach Service Requests Efficiently." Now the numbered list items (1-15). Need to capture each exactly as given, preserving punctuation. Let's copy them: 1. Registers All Specimens Received From Outreach Patients In His, Ensuring Appropriate Information Is Completed. Obtains Missing Information By Contacting Physician Office Or Skilled Nursing Facility 2. Accurately Requests Laboratory Tests In Computer Using Correct Coding And Generating A Computer Label Containing Patient/Specimen Information. 3. Properly Identifies, Labels And Processes Specimens, Creating Specimen Batches As Needed. 4. Prioritizes Specimens During Times Of Peak Workload To Ensure Timely Processing. 5. Checks Specimen Tracking Board And Shipping Batches. Follows Up On Missing Or Overdue Outreach Specimens. 6. Adheres To Safety Procedures For Equipment And Handling Of Hazardous Material. 7. Answers All Calls With Exceptional Telephone Etiquette And Initiates Appropriate Actions Utilizing Problem-Solving Skills, To Provide Timely Responses To Inquiries. Maintains A Strong Knowledge Of Departmental Laboratory Services, Testing, And Requirements. Maintains Records And Documentation Of Actions/Resolutions. 8. Monitors Failed Fax/Failed Scheduled Report Printer And Addresses Issues In A Timely Manner. This May Include Working With Is Staff To Resolve Software Or Hardware Issues. 9. Disseminates Patient Results In The Manner Requested By Each Customer. 10. Receives Physician Orders For Laboratory Services Via Telephone/Fax, Completes Requisition Form And Distributes Form For Anticipated Patient Visit. 11. Creates/Maintains Manifest And Home Draw Work Orders For Efficient Collection Of Specimens From Home Bound Patients. 12. Responds To Requests For Additional And/Or Stat Services And Delegates To The Appropriate Outreach Phlebotomist. 13. Dispatches And Prioritizes Courier Services And Client Supply Requests In A Timely Manner. 14. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 15. Performs Other Duties As Assigned To Ensure Smooth Operation Of The Department/Section. Now qualifications paragraph: "EDUCATION Experience High School Graduate Required. Medical Terminology Preferred. One To Three Years Experience In A Healthcare Environment Preferred; Experience Working With Internal And External Customers In A Fast Paced Environment Preferred; Keyboarding Skills Required. Familiarity With General Laboratory Procedures (Eg. Centrifugation, Specimen Handling) Is Preferred. LICENSURE Valid driver's license, and acceptable driving record required. Special Skills Excellent Communication And Customer Service Skills Required. Appropriate Telephone Etiquette Required." We need to split into Qualifications (education/experience/licensure) and Skills (special skills). So Qualifications paragraph: everything up to before "Special Skills". Let's extract: "EDUCATION Experience High School Graduate Required. Medical Terminology Preferred. One To Three Years Experience In A Healthcare Environment Preferred; Experience Working With Internal And External Customers In A Fast Paced Environment Preferred; Keyboarding Skills Required. Familiarity With General Laboratory Procedures (Eg. Centrifugation, Specimen Handling) Is Preferred. LICENSURE Valid driver's license, and acceptable driving record required." Skills paragraph: "Special Skills Excellent Communication And Customer Service Skills Required. Appropriate Telephone Etiquette Required." Now output HTML. We need to include the requisition ID as a short p maybe at top. Let's craft:

YNHHS Requisition ID 193318

About the role

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

Responsible For Quick Registration Processes, Ordering Lab Tests In Lis, Processing, Labeling, And Distributing Specimens To Appropriate Laboratory Sections. Responsible For Orderly Flow Of Patients Through The Outpatient Specimen Collection Facility In The Acc. Answers Calls And Initiates Problem Resolution For Internal/External Clients Regarding All Laboratory Services. Executes Requested Functions In The Callback Module Of The Lis. Monitors Reports That Print On A Designated Printer To Ensure Timely Receipt Of Scheduled And/Or Faxed Patient Reports. Coordinates And Delegates Additional Outreach Service Requests Efficiently.

  • Registers All Specimens Received From Outreach Patients In His, Ensuring Appropriate Information Is Completed. Obtains Missing Information By Contacting Physician Office Or Skilled Nursing Facility
  • Accurately Requests Laboratory Tests In Computer Using Correct Coding And Generating A Computer Label Containing Patient/Specimen Information.
  • Properly Identifies, Labels And Processes Specimens, Creating Specimen Batches As Needed.
  • Prioritizes Specimens During Times Of Peak Workload To Ensure Timely Processing.
  • Checks Specimen Tracking Board And Shipping Batches. Follows Up On Missing Or Overdue Outreach Specimens.
  • Adheres To Safety Procedures For Equipment And Handling Of Hazardous Material.
  • Answers All Calls With Exceptional Telephone Etiquette And Initiates Appropriate Actions Utilizing Problem-Solving Skills, To Provide Timely Responses To Inquiries. Maintains A Strong Knowledge Of Departmental Laboratory Services, Testing, And Requirements. Maintains Records And Documentation Of Actions/Resolutions.
  • Monitors Failed Fax/Failed Scheduled Report Printer And Addresses Issues In A Timely Manner. This May Include Working With Is Staff To Resolve Software Or Hardware Issues.
  • Disseminates Patient Results In The Manner Requested By Each Customer.
  • Receives Physician Orders For Laboratory Services Via Telephone/Fax, Completes Requisition Form And Distributes Form For Anticipated Patient Visit.
  • Creates/Maintains Manifest And Home Draw Work Orders For Efficient Collection Of Specimens From Home Bound Patients.
  • Responds To Requests For Additional And/Or Stat Services And Delegates To The Appropriate Outreach Phlebotomist.
  • Dispatches And Prioritizes Courier Services And Client Supply Requests In A Timely Manner.
  • Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • Performs Other Duties As Assigned To Ensure Smooth Operation Of The Department/Section.

Qualifications

EDUCATION Experience High School Graduate Required. Medical Terminology Preferred. One To Three Years Experience In A Healthcare Environment Preferred; Experience Working With Internal And External Customers In A Fast Paced Environment Preferred; Keyboarding Skills Required. Familiarity With General Laboratory Procedures (Eg. Centrifugation, Specimen Handling

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