Spec Medical Certification

Job Summary

The Medical Certification Specialist supports AOPA's mission by assisting pilots in navigating the federal regulatory airman medical certification process and advocating for pilots when they experience challenging medical conditions affecting certification. They also provide in-depth counsel to members with significant medical histories and assist with Basic Med and Sport Pilot qualifications.

Essential Functions

• Responds to member inquiries via email, phone, chat, mail, and in-person communication.
• Provides guidance on the medical certification processes, support for Basic Med, and Sport Pilot qualifications.
• Interprets relevant FAA medical regulations and advises on FAA medical information requests.
• Represents both the department and the association in public settings such as air shows and conventions, with occasional travel as required.
• Provide medical certification expertise to all AOPA departments in support of association goals and objectives.
• Maintain awareness of operations and initiatives impacting pilots and AOPA members.
• Maintain open communication with departments to provide feedback and insight into AOPA member perceptions.
• Develop and provide medical related resources for the AOPA website, AOPA App, and AOPA Social Media platforms.

Required Job Qualifications

• Two years of work experience in a healthcare environment, such as a physician’s office, health care benefits office, or hospital setting such as ER, OR, or nursing floors.
• Basic knowledge of anatomy and physiology, medical terminology, and commonly prescribed medications.
• Ability to work in a fast-paced environment and maintain a high level of customer satisfaction.
• Experience in internet research methodology and competence in the use of Microsoft Office programs.
• Excellent oral and written communication skills and interpersonal skills.
• Flexibility, adaptability, and a team-oriented attitude necessary.

Paid Benefits

• Flight Training (earn your Private Pilot License for free)
• Annual Flight Proficiency Program (keep flying and remain proficient)
• Medical, Dental, and Vision insurance
• Flexible Spending Plans
• Health Savings Plan with employer contribution
• 401(k) Retirement Plan with a company match and annual discretionary supplemental employer contribution
• Short and Long-term Disability Insurance
• Life Insurance and AD&D insurance with the option to buy up
• Paid Time Off (PTO)
• Paid Holidays
• Personal days
• Volunteer day
• Work From Home Fridays
• Paid Parental Leave
• AOPA Membership
• Employee Assistance Program
• Wellness Program (medical insurance premium discounts)
• Tuition Reimbursement Program
• Discount on AOPA swag
• Business casual dress code
• Free coffee, tea, hot cocoa