Spartanburg County Director - 60007487- Internal

This internal-only position serves as the County Director for the Spartanburg Guardian ad Litem program, managing daily office operations, supervising staff and volunteers, and providing direct child advocacy when volunteer capacity is insufficient.

Responsibilities

• Manage daily operation of the county office under statute and program guidelines
• Hire, train, and supervise Program Coordinator I/AH35 and Program Assistant/AH30 staff
• Recruit, train, and retain volunteers to ensure timely case assignment
• Oversee delivery of child advocacy services by volunteers
• Serve as court-appointed Guardian ad Litem when volunteer pool is inadequate
• Supervise staff: prepare performance plans, evaluations, and personnel paperwork; coach, counsel, and train employees
• Establish and monitor work processes; implement management policies and promote teamwork
• Ensure office adherence to state/local statutes, program policies, and National CASA standards
• Manage case operations: investigations, court attendance, FCRB hearings, Child and Family Team Meetings, documentation
• Liaise between volunteers, DSS, and stakeholders
• Coordinate volunteer training per program guidelines (12 hours continuing education yearly)
• Enforce office processes for case assignments, data entry, and timely documentation per GAL/DCA standards
• Conduct case audits per GAL standards
• Ensure staff maintain HIPAA confidentiality
• Exercise discretion with confidential information; follow direction of Regional and State Office staff
• Apply SC statutes and SCGAL best practices; interpret laws, regulations, policies, and procedures
• Communicate effectively; prioritize and manage multiple tasks
• Complete other duties as assigned

Requirements

• Bachelor's degree and relevant program experience
• High school diploma or equivalent combination of education/experience may be considered with DSHR-approved equivalence
• Valid driver's license; routine driving duties required
• Strong oral and written communication skills
• Ability to exercise judgment and discretion with confidential information
• Ability to establish effective working relationships with partner agencies
• Ability to interpret and apply laws, regulations, policies, and procedures
• Ability to perform multiple tasks and prioritize scheduling
• Knowledge of laws, regulations, policies, and procedures relevant to the Guardian ad Litem Program

Additional Requirements

• May require overnight travel
• May require evening and weekend work
• Frequent stooping/bending and lifting up to 25 lbs
• Non-essential declaration position
• May be required to report during emergency situations
• Regular attendance at statewide staff meetings
• Evening training and occasional travel required

Benefits

• Health, dental, vision, long-term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP) — enrollment required for all FTE employees