SPANISH INTERPRETER BWH

Job Summary

Responsible for facilitating the successful delivery of services to patients and family members of various languages. Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.

Essential Functions

• Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
• Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
• Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
• Answer calls promptly and conduct interpretation in a friendly and professional manner.
• Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
• Adhere to standard code of ethics for medical interpreters.

Qualifications

• Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable.
• High school diploma or equivalent required.
• Healthcare and/or medical interpreting experience 2-3 years preferred.
• Fluency of English and Spanish, both written and verbal.
• Prior training of medical terminology and interpreting skills.
• Knowledge of culture-specific care.

Additional Job Details (if Applicable)

Remote Type: Onsite
Work Location: 75 Francis Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)

Pay Range

$23.34 - $33.37/Hourly
Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.