Spanish Interpreter

Supervisor: Director of Operational Support and Training.

Minimum Qualifications

• High school diploma or equivalency certificate.
• Fluent in English and another language (e.g., Spanish, German, Sign Language, etc.).
• Ability to relate well with people in person and on the phone.
• Dependable vehicle, valid driver’s license, and compliance with the agency’s Liability Carriers Requirements (may be required depending on job assignment).

General Responsibilities

Provide language translation services to consumers in the course of their treatment.

Essential Job Functions

• Demonstrate competent use of a non‑English language to facilitate treatment and other services for consumers, including assistance with admission/financial processes, treatment, discharge, or communication with community partners that directly impacts consumer care.
• Maintain proficiency in medical terminology for translation, or attend required trainings to gain proficiency.
• Communicate legibly and accurately both verbally and in writing, within the agency and with external contacts.
• Remain calm and professional in times of crisis while providing interpretive support to consumers and/or their families.
• Maintain ethical standards regarding confidentiality of consumers and not breach that trust.
• Demonstrate understanding of culturally competent aspects of treatment and convey these between English‑speaking and non‑English‑speaking staff/consumers.
• Maintain strong working relationships with all Four County Mental Health Center (FCMHC) staff.
• Respond to requests for interpreter services to standard.

Other Job Functions

• Represent FCMHC in a professional manner while projecting a positive and service‑oriented attitude to community partners and co‑workers.
• Maintain good relationships with community partners and referral sources.
• Exhibit dependability and flexibility in working with supervisors and co‑workers, adapting to changing needs, meeting established deadlines, following through on tasks, and achieving goals.
• Adhere to ethical standards set by the agency, profession, and state.
• Exhibit and promote decisions/behavior consistent with the Center’s established Vision, Mission, and Values.
• Other duties as assigned.