Jobs · Finance · Mississippi

Spa Supervisor

Crescent Hotels & Resorts · Jackson, MS · 2 days ago
FinanceFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes overview, responsibilities, required skills, performance standards, benefits etc. We need headings:

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only when content exists. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove application instructions (none present). Keep substantive info. We need to parse content: - Intro paragraph about hotel, location, company culture. Could be "About the role"? Actually that's more about company. Could be "About the role" or maybe "Overview". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. We have: Job Overview: description of role (assist Spa Manager...). That could be "About the role". Then "Here Is What You Will Be Doing Each Day" list of duties -> Responsibilities. Then "Required Skills And Abilities" -> Skills (or Requirements). Could be Skills. Then "PERFORMANCE STANDARDS" with subsections Customer Satisfaction, Work Habits, Safety & Security. Could be part of Requirements or maybe Qualifications? But we can treat as Requirements. Benefits: listed earlier: "Highly competitive wages. Exceptional health benefits plan for eligible associates & your family members. 401K matching program for eligible associates. Discounts with our Crescent managed properties in North America for you & your family members. Hotel Room Discounts at Marriott branded properties worldwide. Free Meals Free Parking". Also maybe Pay? Not explicit wage amount. But we have "Highly competitive wages" - that's pay info but not specific. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state benefits, so we can include Benefits section. Pay: "Highly competitive wages" is a statement about pay but not specific number; still it's stating pay. Should we include Pay? The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state "Highly competitive wages." That's a statement about pay, albeit vague. I'd include Pay section with that sentence. Schedule: not mentioned. So omit Schedule. We also have "Free Meals Free Parking" as benefits. We need to preserve all substantive information, not invent or summarize away detail. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to avoid filler like "commensurate with experience". Not present. We need to remove duplicated lines. There's some duplication: "Assist with all member and fitness billing, cancelations, changes and or cancelations." Might be a typo but we keep as is. We need to output only HTML fragment. Let's structure:

    About the role

    ... (intro about hotel and company culture plus job overview? Actually job overview is separate. Maybe About the role includes the introductory paragraph about hotel and company culture plus the job overview sentence? Could split: About the role: description of role (Job Overview). The introductory hotel description could be considered "About the company" but not a heading we have. Could include it in About the role as context. Probably okay. Better: About the role: includes the Job Overview paragraph. Then Responsibilities: list of duties from "Here Is What You Will Be Doing Each Day". Then Skills: Required Skills And Abilities. Then Benefits: list of benefits. Then Pay: statement about highly competitive wages. We might also include Performance Standards as Requirements or Qualifications. Could add a section "Requirements" for performance standards. But we already have Skills. Could add another section "Requirements" for performance standards. The instruction: prefer a few substantive sections over many thin ones. So maybe combine Performance Standards into Skills or Requirements. But we have Skills already; we could rename that section to "Requirements and Skills". But headings must be exactly from list? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not strict that we must use only those exact headings? Likely we should use those headings. So we can have sections: About the role, Responsibilities, Skills, Benefits, Pay. Possibly also Requirements if we have separate content. Performance Standards could go under Requirements. Thus:

    About the role

    [intro about hotel and company] plus job overview paragraph.

    Responsibilities

    • ... each duty as li

    Requirements

    Performance standards: Customer Satisfaction, Work Habits, Safety & Security paragraphs.

    Skills

    • ... required skills and abilities

    Benefits

    • ... benefits

    Pay

    Highly competitive wages.

    We need to ensure we preserve all substantive information. Let's extract text. Intro about hotel: "Find the right balance of inspiration and wellness in the heart of Mississippi’s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright" That's a lot. We'll keep as paragraph. Job Overview paragraph: "We Are Looking For Our Next Great Team Member To Join Us On Our Spa Team. We Are Committed To Providing You With Highly competitive wages.Exceptional health benefits plan for eligible associates & your family members.401K matching program for eligible associates.Discounts with our Crescent managed properties in North America for you & your family members.Hotel Room Discounts at Marriott branded properties worldwide.Free MealsFree Parking JOB OVERVIEW: To assist the Spa Manager in providing leadership, direction and supervision of the staff in the daily operations of the spa (including but not limited to) retail, membership, salon, fitness programs. Assists in overseeing the coordination of all guest requests, provides suggestions to budgeting, forecasting, as well as salon product inventory and ordering. Handles all group bookings and brides/bridal parties." Note there is weird formatting without spaces. We need to preserve but can add spaces for readability? Must not invent or summarize away detail. We can keep as is but maybe add spaces where missing? That would be altering. Better to keep exactly as given, but we can add spaces to make readable? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Adding spaces is not inventing info, just formatting. Might be okay. But safer to keep as is, but it's hard to read. However we can keep as is; it's still substantive. But we already moved benefits to Benefits section; we should not duplicate them in About the role. The job overview paragraph includes benefits statements that we will move to Benefits. So we should remove those benefit sentences from the About the role paragraph to avoid duplication. However instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we remove them from About the role and put them in Benefits, we still preserve them, just relocated. That's acceptable. Thus About the role paragraph will contain the introductory hotel/company description plus the Job Overview duties (excluding benefits). Let's extract Job Overview duties before benefits: "JOB OVERVIEW: To assist the Spa Manager in providing leadership, direction and supervision of the staff in the daily operations of the spa (including but not limited to) retail, membership, salon, fitness programs. Assists in overseeing the coordination of all guest requests, provides suggestions to budgeting, forecasting, as well as salon product inventory and ordering. Handles all group bookings and brides/bridal parties." We need to keep that. Now Responsibilities: list from "Here Is What You Will Be Doing Each Day". Let's extract each sentence as bullet. Here Is What You Will Be Doing Each Day - Maintain complete knowledge of all hotel features, services, and hours of operation, all spa services and products, fitness programs, salon. - Assist in the daily operations for the spa, booking appointments, inventory of professional products, etc. - Assist in all aspects of the spa member fitness areas. - Assist with all member and fitness billing, cancelations, changes and or cancelations. - Assist in all fitness and Spa promotions to generate spa revenue. - Assist with hiring staff, disciplinary action and motivation of staff members. - Assist with monthly forecasting and maintains guidelines of Spa budget while making optimal use of financial resources. - Attend hotel meetings in the absence of the Spa Manager. - Maximize net operating income and owner’s equity through sales generation and cost control procedures. - Assists with ongoing training and development of each associate. - Continuous evaluation and improvement of the operations. - Attends sales & catering meetings. - Work closely with the catering department to accommodate group requests. - Review group billing and procedures to ensure accuracy. - Work with the housekeeping department in regard to the cleanliness of the facility maintaining high levels of cleanliness. - Tracks spa maintenance work tickets and repairs. - Ensures that service standards exceed guest expectations. - Addresses guest and employee concerns constructively and effectively. We need to keep punctuation as is. Now Requirements: Performance Standards section. We have: PERFORMANCE STANDARDS Customer Satisfaction Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. We can make a

    for each or combine. Use

    for prose. Now Skills: Required Skills And Abilities. List: - Must have the ability to communicate in English. - Self-starting personality with an even disposition. - Maintain a professional appearance and manner at all times. - Can communicate well with guests. - Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. - Basic mathematical and computer skills. - Ability to establish and maintain effective working relationships with associates, customers and

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