Spa Sales Specialist
Heights Wellness Retreat · Strongsville, OH · 2 wk ago
Sales$15/hrFull-time
About the role
Join the Massage Heights team to help inspire, educate, and promote a balanced lifestyle for every member and guest.
Responsibilities
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest's needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
Qualifications
- Exceptional guest service and communication abilities
- Previous experience in sales, retail, or guest services is required
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Thrives in collaborative team settings
Benefits
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
Pay & Schedule
Compensation: $15.00 per hour. 6–8-hour shifts, full and part-time positions available. Required 1 weekend shift; days and evening shifts available.