Spa Sales Specialist

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

What You'll Be Doing

• Owning the guest journey from check-in to close — greeting every guest with warmth and building rapport within the first 60 seconds
• Running our proven sales process — intake questions, value bridge technique, and objection handling scripts designed to convert first-timers into members
• Presenting membership options confidently and clearly, tailoring the offer to what each guest actually needs (not a one-size-fits-all pitch)
• Handing objections with empathy and skill — "let me think about it" becomes "sign me up"
• Hitting and tracking conversion targets — you'll know your numbers daily, weekly, and monthly
• Following up with prospective members who didn't convert on their first visit
• Collaborating with therapists and management to ensure every guest has a five-star experience that makes the sale easy

What We're Looking For

• 1+ years of sales experience — retail, membership-based business (gym, spa, salon), or similar high-conversion environment strongly preferred
• A track record of hitting sales or conversion targets — be ready to talk numbers in your interview
• Natural rapport-builder — you can read people, adjust your approach, and make strangers feel comfortable fast
• Process-driven mindset — you follow a proven script and system rather than winging it, but know how to make it feel authentic
• Resilient and coachable — you take feedback, adjust, and keep improving your close rate
• Excellent communicator — in person and on the phone
• Reliable and organized — able to manage a front desk, schedule, and sales pipeline simultaneously

Why Join Us

• Uncapped commission — the better you sell, the more you earn
• A proven sales system — you're not figuring this out alone; we provide scripts, training, and ongoing coaching built on frameworks from top sales educators
• Growth path — high performers move into leadership as we expand
• A product people actually want — no cold calls, no convincing people they need something fake. You're offering real relief and real results
• Team culture that celebrates wins — we track numbers, celebrate closes, and push each other to get better

Compensation

$14.00 - $21.00 per hour

Personal & Career Development

Guided learning pathway through Massage Heights University

Flexible Schedules

Supports work-life balance

Professional & Safe Environment

Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*

Employee Discounts

Products and services

Massage Heights Family Fund

A program that supports team members during times of hardship

Sterling Retreats

Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.