Spa Sales and Guest Service Associate
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Bonus based on performance
- Employee discounts
- Stress-free membership model with sales incentives
- Variety of shifts to accommodate lifestyle
- Live sales training webinars
- Opportunities for lead spa associate and management roles
- 10% weekly KinderCare discount for childcare
- Personal care and discounts through the LifeMart program (available at spas partnering with ADP)
About the role
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. With over 500 locations across the U.S., Hand & Stone offers opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers.
Responsibilities
- Meet membership sales goals
- Maintain detailed knowledge of the menu of services
- Provide excellent customer service to members and guests while building lasting connections
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Pay
$14.00 – $16.00 per hour
Schedule
Full-time and part-time positions available with flexible scheduling.