Spa Sales and Guest Service Associate
Hand & Stone Massage and Facial Spa · Fleming Island, FL · 5 days ago
On-siteOTHRPart-time
About the role
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
Responsibilities
- Meet membership sales goals
- Have a detailed knowledge of the menu of services
- Provide excellent customer service to members and guests, while building lasting connections
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Benefits
Hand & Stone offers a comprehensive benefits package and a supportive culture designed for growth and work‑life balance:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
- Stress‑free membership model that boosts your paycheck
- Variety of shifts to accommodate your lifestyle
- Live sales training webinars and pathways to lead spa associate and management roles
- 10% weekly KinderCare discount for childcare
- Personal care and discounts through the LifeMart program (available at spas partnering with ADP)