Spa Sales and Guest Service Associate
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- 10% weekly KinderCare discount for childcare (full-time employees)
About the Role
At Hand & Stone Massage and Facial Spas, our vision is to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal by creating 5-star experiences for every client. As the hosts of the spa, they connect with clients, co-workers, and the community to ensure each service is memorable and exceptional.
This role is more than just answering the phone. You’ll boost your paycheck with our stress-free membership model while enjoying a supportive environment where your growth and well-being are priorities. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
Your journey with us goes beyond onboarding. Enhance your spa industry career through live sales training webinars and opportunities for lead spa associate and management roles. We are family-focused, helping you strike the right work/life balance while making a difference in people’s lives.
Responsibilities
- Meet membership sales goals
- Maintain detailed knowledge of the menu of services
- Provide excellent customer service to members and guests, building lasting connections
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Schedule
We are looking for both full-time and part-time associates. Shifts are designed to accommodate your lifestyle.
Location: Hand & Stone at the Shoppes at Ibis off Northlake Blvd.