Spa Sales and Guest Service Associate

About the Role

At Hand & Stone Massage and Facial Spas, our Spa Associates play a crucial role in achieving our vision: to make each visit the best hour of our client's month. As the hosts of the spa, you will be dedicated to creating 5-star experiences for every client by connecting with clients, co-workers, and the community.

Responsibilities

• Meet membership sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks
• 10% weekly KinderCare discount for childcare (available in spas who partner with ADP)
• Personal care and discounts through the LifeMart program (available in spas who partner with ADP)

What Sets Hand & Stone Apart

• Opportunity: Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are top priorities.
• Convenience: We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth: Enhance your spa industry career through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused: Strike the right work/life balance with a 10% weekly KinderCare discount for childcare and personal care discounts through the LifeMart program.

Pay

$17.00 per hour